Terms and Conditions - Garden Maintenance Clapham

Welcome to our Garden Maintenance services in Clapham. These Terms and Conditions govern your use of our services, ensuring a clear understanding between our company and our valued clients. Please read them carefully.

1. Services Offered

We provide a comprehensive range of garden maintenance services, including but not limited to:

Regular lawn mowing and edging
Pruning and trimming of shrubs and trees
Weeding and mulching
Planting and garden bed maintenance
Seasonal clean-ups
Installation and maintenance of irrigation systems

2. Booking and Scheduling

Clients can schedule services through our online booking system or by contacting our customer service team. We strive to accommodate your preferred dates and times, subject to availability. Advanced bookings are encouraged to ensure timely service delivery.

3. Payment Terms

Payments for our services are due as follows:

Payments can be made via credit card, debit card, or bank transfer.
Invoices are issued after service completion and are payable within 14 days.
A late fee may be applied to overdue payments.

4. Client Responsibilities

Clients are expected to:

Provide access to the property at agreed times.
Ensure pets are secured to prevent any disruptions.
Communicate any specific requirements or concerns prior to service initiation.

5. Cancellation Policy

We understand that plans can change. Our cancellation policy is as follows:

Cancellations must be made at least 48 hours in advance.
Late cancellations may incur a fee equivalent to one service visit.
In the event of unforeseen circumstances, we will notify clients as soon as possible.

6. Liability and Insurance

Our company maintains comprehensive liability insurance to cover any unforeseen incidents during service delivery. However, we are not responsible for:

Pre-existing garden conditions not reported prior to service.
Damage caused by extreme weather conditions.
Loss or damage to personal property.

7. Quality Assurance

We are committed to providing high-quality garden maintenance services. If you are unsatisfied with any aspect of our service, please contact us within 7 days of service completion to address and rectify the issue.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Clapham.

10. Privacy Policy

We are committed to protecting your privacy. Personal information collected during service booking and delivery will be handled in accordance with our Privacy Policy, which outlines how your data is used, stored, and protected.

11. Force Majeure

We are not liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, war, or other unforeseen events.

12. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue to be in full effect.

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and our company regarding garden maintenance services and supersede all prior agreements and understandings.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.